Support

A person answers. Usually within one business day.

Most questions are answered by a screen you already have access to. Anything about money, verification, or your data reaches an administrator directly.

Last updated September 5, 2026

Email support

Write from the email on your account and include a reference (Ref-0007, a payment id, or the link you opened). We reply from [email protected].

Email [email protected]

Response target: one business day (Mon–Fri, IST). Payment and account-safety issues are handled first.

Ayodhya Ram Mohanthy (sole proprietor, trading as SkipWait), D-No. 14-440, Laxmi Nagar, Gopalapatnam, Visakhapatnam, Andhra Pradesh 530027, India · +91 95130 64808 (Mon–Fri, IST business hours).

A payment didn’t add credits

Buy credits re-checks the last payment with the provider and shows whether it was credited or is under review.

Re-check payment

Where is my referral request?

My requests shows every request with its status history — sent, claimed, decided — and lets you withdraw while it is unclaimed.

Open My requests

My work email won’t verify

Referrers verify with a one-time code sent to a company address. Personal domains are not accepted; you can re-send the code from Settings.

Open Settings

Export or delete my data

Settings gives you a copy of your personal data and lets you request account deletion review. Requests are actioned by an administrator, not silently.

Privacy controls

What to include

Referral questions: the Ref- number from My requests or your inbox. Never paste a resume or another person’s details into an email.
Payment questions: the provider (Razorpay or PayPal), the amount, the date, and the receipt or transaction id. See the Refunds & cancellation policy for what to expect.
Referrer verification: the company domain you tried and roughly when. Do not send the one-time code itself.

Reporting misuse or a security concern

If a request, message, or link looks fraudulent, or you believe someone accessed your account, email us with “Security” in the subject line. These are triaged ahead of everything else, and the affected request or link can be paused while we look.

Status of an existing request

Privacy requests (data export, deletion) and payment reviews appear with their current status inside Settings and Buy credits. You will also receive an in-product notification when an administrator decides.

We never ask for passwords, one-time codes, or card numbers by email. Anything asking for those is not from us.