Refunds & cancellation
You only pay for what actually happened.
Credits are reserved, not spent, until a Referrer acts. Subscriptions stop at the end of the cycle you already paid for. When something goes wrong with a payment, a person reviews it.
Last updated September 23, 2026
01
How a credit is used
- Sending a referral request reserves one credit. The credit is returned to your balance automatically if you withdraw before a verified employee claims the request, or if the Referrer declines.
- A credit is used up only when a Referrer accepts your request. Acceptance is an introduction; it does not guarantee an interview or an offer, and no refund is due for a hiring outcome.
- Free monthly credits reset each month and do not carry over. Purchased credits never expire.
- Delivery. skipwait.me is a digital service: there is no physical shipping. Purchased credits appear in your account immediately after the payment provider confirms payment; plan allowances activate on the first paid invoice. If credits do not appear, section 04 explains the automatic re-check.
02
One-off credit purchases
Purchased credits are added only after the payment provider confirms payment. Unused purchased credits can be refunded on request within 14 days of purchase, less any credits already consumed by accepted referrals. Contact [email protected] from your account email with the payment reference shown on your receipt.
03
Pro and Max subscriptions
- Plans renew monthly until cancelled. You can cancel renewal at any time from Plans; paid access and the monthly allowance stay active until the end of the current billing cycle, and no further charges are made.
- We do not pro-rate partially used months. If you were charged after cancelling, or charged twice, tell us and the duplicate charge is refunded in full.
- Prices are shown before checkout in INR (Razorpay) or USD (PayPal) via Chargebee, including applicable taxes where the provider collects them.
04
Failed or unconfirmed payments
If your bank shows a charge but credits did not appear, the payment is held for administrator review rather than lost. When you return from checkout, Buy credits re-checks the payment with the provider automatically and tells you whether it was credited or needs review. If it stays unresolved, email us with the payment reference. Duplicate or unfulfillable charges are refunded to the original payment method.
05
How refunds are processed
- Refunds are approved by a skipwait.me administrator and recorded in an auditable log; the matching credits are removed from your balance at the same time.
- Refunds go back to the original payment method. Provider processing usually takes 5–10 business days after approval.
- We may decline refunds for credits obtained or used in breach of the Terms of Service.
06
Refund timeline at a glance
- Refund requests for unused purchased credits: within 14 days of purchase.
- We reply to every refund or cancellation request within 2 business days.
- Approved refunds reach the original payment method within 5–10 business days.
- Subscription cancellations take effect at the end of the current billing cycle. See the Cancellation policy.
07
Referrers
Reviewing, accepting, and declining referral requests is free for Referrers. No Referrer credits are ever charged for a decision, including when another employee accepts the same request first.
08
Contact
skipwait.me is operated by Ayodhya Ram Mohanthy, D-No. 14-440, Laxmi Nagar, Gopalapatnam, Visakhapatnam, Andhra Pradesh 530027, India. Phone +91 95130 64808 (Mon–Fri, IST business hours). Refund and cancellation requests: [email protected].
Statutory consumer rights in your country apply in addition to this policy and are not limited by it.