You only pay for what actually happened.

• An ask at a company where no verified employee is available yet waits at no cost. The moment one can see your ask, 1 credit is used; if you have none then, we hold the ask until you add one. The credit comes back once if you withdraw before someone picks the ask up, or if it expires unclaimed 7 days after it first reached a verified employee, as long as the credit itself has not expired by then. An ask that never reaches one closes after 90 days and costs nothing. Once someone picks the ask up, the credit stays spent, even if they pass. If an accepted ask is not marked Referred in time, or the referrer steps back, the ask reopens to other employees with that credit still on it, and the credit comes back if the ask is then withdrawn or expires unclaimed.
• Once a Referrer picks your request up, the credit stays spent - whether they accept or pass: that employee invested time reviewing your request, and after a pass your request stays open for other employees at the company. Acceptance is an introduction; it does not guarantee an interview or an offer, and no refund is due for a hiring outcome.
• Free monthly credits reset each month and do not carry over. Purchased credits never expire.
• Delivery. skipwait.me is a digital service: there is no physical shipping. Purchased credits appear in your account immediately after the payment provider confirms payment; plan allowances activate on the first paid invoice. If credits do not appear, section 04 explains the automatic re-check.

Purchased credits are added only after the payment provider confirms payment. Unused purchased credits can be refunded on request within 14 days of purchase, less any credits already consumed by accepted referrals. Contact [email protected] from your account email with the payment reference shown on your receipt.

• If you have an active paid plan, it renews at the end of the term you chose until cancelled. You can cancel renewal at any time from Plans; paid access and the plan allowance stay active until the end of the current billing cycle, and no further charges are made. New paid plans are not on sale right now; extra credits are sold as one-off packs that never expire.
• We do not pro-rate partially used months. If you were charged after cancelling, or charged twice, tell us and the duplicate charge is refunded in full.
• Prices are shown before checkout in INR (Razorpay) or USD (PayPal) via Chargebee, including applicable taxes where the provider collects them.

If your bank shows a charge but credits did not appear, the payment is held for administrator review rather than lost. When you return from checkout, Buy credits re-checks the payment with the provider automatically and tells you whether it was credited or needs review. If it stays unresolved, email us with the payment reference. Duplicate or unfulfillable charges are refunded to the original payment method.

• Refunds are approved by a skipwait.me administrator and recorded in an auditable log; the matching credits are removed from your balance at the same time.
• Refunds go back to the original payment method. Provider processing usually takes 5–10 business days after approval.
• We may decline refunds for credits obtained or used in breach of the Terms of Service.

• Refund requests for unused purchased credits: within 14 days of purchase.
• We reply to every refund or cancellation request within 2 business days.
• Approved refunds reach the original payment method within 5–10 business days.
• Subscription cancellations take effect at the end of the current billing cycle. See the Cancellation policy.

Reviewing, accepting, and declining referral requests is free for Referrers. No Referrer credits are ever charged for a decision, including when another employee accepts the same request first.

skipwait.me is operated by Ayodhya Ram Mohanthy, D-No. 14-440, Laxmi Nagar, Gopalapatnam, Visakhapatnam, Andhra Pradesh 530027, India. Phone +91 95130 64808 (Mon–Fri, IST business hours). Refund and cancellation requests: [email protected].