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Cancellation policy

Cancel any time. Here is exactly what happens.

How to cancel a referral request, a Pro or Max subscription, or a credit purchase, and when any money comes back.

Last updated September 23, 2026

01

Cancelling a referral request

  • You can cancel (withdraw) a referral request from My requests at any time before a verified employee claims it.
  • The reserved credit is returned to your balance immediately. No money is charged for a request, so there is nothing to refund.
  • Once a Referrer has claimed or accepted the request, it can no longer be cancelled.

02

Cancelling a Pro or Max subscription

  • Cancel renewal at any time from Plans, or email [email protected] from your account email.
  • The cancellation takes effect at the end of the current billing cycle. Your plan and monthly allowance stay active until then and no further charges are made.
  • Partly used months are not pro-rated. If you are charged after cancelling, that charge is refunded in full.

03

Cancelling a credit purchase

  • You can cancel a one-off credit purchase and get a refund for unused purchased credits within 14 days of purchase. Credits already used on accepted referrals are not refundable.
  • To cancel, email [email protected] from your account email with the payment reference from your receipt.

04

Refund timeline

  • We reply to cancellation and refund requests within 2 business days.
  • Approved refunds are issued to the original payment method and usually reach you within 5–10 business days, depending on your bank or card provider.
  • Full details are in the Refunds policy.

05

Contact

skipwait.me is operated by Ayodhya Ram Mohanthy, D-No. 14-440, Laxmi Nagar, Gopalapatnam, Visakhapatnam, Andhra Pradesh 530027, India. Phone +91 95130 64808 (Mon–Fri, IST business hours). Email [email protected].

Statutory consumer rights in your country apply in addition to this policy and are not limited by it.